Other primary care services delivered for the purposes of direct care

In this category, these are the organisations we share information about you with:

Other primary care services delivered for the purposes of direct care

Recipients or categories of recipients of the personal or special categories of personal data

Purpose of the processing and data retention periods

 

Lawful basis

General Data Protection Regulation 
- Article 6, Article 9 -
Data Protection Act
- Section 8, Section 10, Part 1 of Schedule 1 -

Your Rights

Integrated Urgent Care Service (IUC) - covering Out of Hours and NHS 111 service

Integrated Urgent Care Service (IUC) is an urgent care service delivered across  West Kent for the provision of a functionally integrated 24/7 urgent care access, clinical advice and treatment service for patients. IUC incorporates NHS 111 and Out of Hours (OOH) services, which is often referred to as an IUC Clinical Assessment Service.

 

The purpose of IUC is to ensure that patients receive the best possible healthcare service in their community.

If you visit the urgent care centre or call NHS 111 for health related needs, personal data in your GP record will be shared with healthcare professionals in order to enable them make the best the best informed decision about your health needs.

The source of the information shared in this way is your electronic GP record.

Data Retention Period

All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.

 

The processing of personal data is permitted under the following GDPR and DPA conditions:

GDPR Article 6(1) (e) - public interest or in the exercise of official authority;

DPA Section 8 (d) - processing is necessary for the exercise of statutory functions;

The processing of special categories of personal data concerning health is permitted under the following GDPR and DPA conditions:

GDPR Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services;

DPA Section 10 (1) (c) – processing is necessary for health and social care purposes;

In accordance with DPA Schedule 1, Part 1, (2) -health or social care purposes means the purposes of preventive or occupational medicine; medical diagnosis; the provision of health care or treatment; the provision of social care, or the management of health care systems or services or social care systems or services.

Related Legislations:

Section 251B Health and Social Care (Safety and Quality Act) 2015 (Duty to Share);

You have the right to:

  • To access, view or request copies of your personal information;
  • request rectification of any inaccuracy in your personal information;
  • restrict the processing of your personal information where:
  • accuracy of the data is contested,
  • the processing is unlawful or,
  • where we no longer need the data for the purposes of the processing.

Right to object: In line with the GDPR Article 21, you have a general right to raise an objection to the processing of your personal data in some particular circumstances. This right only applies where we cannot demonstrate compelling legitimate grounds for continued processing of your personal data for the purposes of direct provision of care, and compliance with a legal obligation to which we are subject.

If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.

Right to complain: If you are dissatisfied with the way Otford Medical Practice process your data, you have the right to appeal/complain to the Information Commissioner (IC). The IC can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
Tel: 0303 123 1113 or 01625 545 745
Email: https://ico.org.uk/global/contact-us/ 

Continuing Health Care (CHC)

NHS Continuing Health Care (CHC) is free care outside of hospital that is arranged and funded by the NHS to support living with complex medical conditions and on-going healthcare needs which can be delivered in the patient’s home, at their care home or in non-acute hospitals.

CHC is free, unlike support from social services for which a fee may be charged, depending on your income and savings. CHC is different from NHS Funded Nursing Care, which some people with less complex needs living in care homes receive.

If you require CHC needs personal data concerning your GP medical record will be shared with the care home or in non-acute hospitals looking after you.

The source of the information shared in this way is your electronic GP record.

Data Retention Period

All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.

 

 

The processing of personal data is permitted under the following GDPR and DPA conditions:

GDPR Article 6(1) (e) - public interest or in the exercise of official authority;

DPA Section 8 (d) - processing is necessary for the exercise of statutory functions;

The processing of special categories of personal data concerning health is permitted under the following GDPR and DPA conditions:

GDPR Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services;

DPA Section 10 (1) (c) – processing is necessary for health and social care purposes;

In accordance with DPA  Schedule 1, Part 1, (2) health or social care purposes means the purposes of preventive or occupational medicine; medical diagnosis; the provision of health care or treatment; the provision of social care, or the management of health care systems or services or social care systems or services.

Related Legislations:

Common Law of Duty of Confidentiality;

Section 251B Health and Social Care (Safety and Quality Act) 2015 (Duty to Share);

You have the right to:

  • To access, view or request copies of your personal information;
  • request rectification of any inaccuracy in your personal information;
  • restrict the processing of your personal information where:
  • accuracy of the data is contested,​​​​​​​
  • the processing is unlawful or,
  • where we no longer need the data for the purposes of the processing.

Right to object: In line with the GDPR Article 21, you have a general right to raise an objection to the processing of your personal data in some particular circumstances. This right only applies where we cannot demonstrate compelling legitimate grounds for continued processing of your personal data for the purposes of direct provision of care, and compliance with a legal obligation to which we are subject.

If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.

Right to complain: If you are dissatisfied with the way Otford Medical Practice process your data, you have the right to appeal/complain to the Information Commissioner (IC). The IC can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
​​​​​​​Cheshire
Tel: 0303 123 1113 or 01625 545 745
Email: https://ico.org.uk/global/contact-us/ ​​​​​​​